| The 5 frustrating things Electricians do that drive their customers to the Internet and how Electric Solutions solves them. |
| 1. Answering machines and voice mail... or those "to serve you better" menu choices are not there for your convenience. In fact, after you leave a message on one of them, you've got to sit around and wait for a call back. It's very inconvenient. At Electric Solutions, your call is answered by a real, live, knowledgeable customer service representative. You're never talking to a machine! 2. Day-part appointments... Most electricians won't make actual appointments. Instead, they say something like "I'll be there in the morning." Meanwhile, you waste an entire morning or afternoon. Never again! When you call for an appointment, we'll show up within the 2-hour appointment time we give you. 3. Don't have the parts... Other electricians don't stock their trucks like we do. That's why their technicians end up making 2 or 3 trips to your home to fix your problem. This is annoying and costs time and money. Our trucks are stocked with 175% more parts so we can fix your problem the first time. 4. Pay by the Hour... This is what happens when you get charged for "time and materials"... and the electrician gets paid more the longer he takes. At Electric Solutions, we take exception to this practice. We show you the exact amount you'll pay before the any work begins. Your technician will show you several cost options so you can choose what's right for your budget. 5. "What guarantee???"... Ask other electricians if they guarantee their work and for how long and you're likely to get a blank stare back. At Electric Solutions, your satisfaction is 100% guaranteed. If you're unhappy with our work for any reason, we'll redo it. Free. We want you to be more than just 100% satisfied. We want you to tell your friends good things about us. |
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