About Us
The 5 frustrating things electricians do that
drive their customers to the Internet and how
Electric Solutions solves them.
(What you should know before you call any electrician)
1. Answering machines and voice mail...or those "to serve you better" menu choices are not
there for your convenience. In fact, after you leave a message on one of them, you've got to sit
around and wait for a call back. It's very inconvenient. At Electric Solutions, your call is answered
by a real, live, knowledgeable customer service representative. You're never talking to a machine!
2. Day-part appointments. Most electricians won't make actual appointments. Instead, they
say something like "I'll be there in the morning between 8 and 12." Meanwhile, you waste an entire
morning or afternoon. Never again! When you call me for an appointment, I guarantee we'll show
up within the 2-hour appointment time we give you... or the labor is on me.
3. Don't have the parts. Other electricians don't stock their trucks like I do. That's why their
technicians end up making 2 or 3 trips to fix your problem. It's annoying and costs time and
money. Our trucks are stocked with 175% more parts so we can fix your problem the first time.
4. Invoice overload. This is what happens when you get charged for "time and materials"...
and the electrician gets paid more the longer he takes. At Electric Solutions, we take exception to
this practice. WE show you the exact amount you'll pay before the project begins. My technician
may even show you several cost options so you can choose what's right for your budget.
5."What guarantee???" Ask other electricians if they guarantee their work and for how long and
you're likely to get a blank stare back. At Electric Solutions, your satisfaction is 111% guaranteed.
If you're unhappy with our work for any reason, we'll redo it. Free. We want you to be more than
just 100% satisfied. We want you to tell your friends good things about us.
drive their customers to the Internet and how
Electric Solutions solves them.
(What you should know before you call any electrician)
1. Answering machines and voice mail...or those "to serve you better" menu choices are not
there for your convenience. In fact, after you leave a message on one of them, you've got to sit
around and wait for a call back. It's very inconvenient. At Electric Solutions, your call is answered
by a real, live, knowledgeable customer service representative. You're never talking to a machine!
2. Day-part appointments. Most electricians won't make actual appointments. Instead, they
say something like "I'll be there in the morning between 8 and 12." Meanwhile, you waste an entire
morning or afternoon. Never again! When you call me for an appointment, I guarantee we'll show
up within the 2-hour appointment time we give you... or the labor is on me.
3. Don't have the parts. Other electricians don't stock their trucks like I do. That's why their
technicians end up making 2 or 3 trips to fix your problem. It's annoying and costs time and
money. Our trucks are stocked with 175% more parts so we can fix your problem the first time.
4. Invoice overload. This is what happens when you get charged for "time and materials"...
and the electrician gets paid more the longer he takes. At Electric Solutions, we take exception to
this practice. WE show you the exact amount you'll pay before the project begins. My technician
may even show you several cost options so you can choose what's right for your budget.
5."What guarantee???" Ask other electricians if they guarantee their work and for how long and
you're likely to get a blank stare back. At Electric Solutions, your satisfaction is 111% guaranteed.
If you're unhappy with our work for any reason, we'll redo it. Free. We want you to be more than
just 100% satisfied. We want you to tell your friends good things about us.
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